Terms of Service

Last updated: October 12, 2026

About Ocean Angel

These Terms of Service (the “Terms”) govern the use of www.myoceanangel.com and purchases made from Ocean Angel (“we,” “us,” or “our”).

Ocean Angel currently sells to customers with delivery addresses in Canada and the United States.

By using our website or placing an order, you agree to the applicable provisions of these Terms, subject to your rights under the law.

Website Use

You may browse our website and make purchases for lawful purposes.

You agree to provide accurate information when placing an order and not to use our website for fraudulent activities, interfere with its operation, or infringe upon the rights of others.

Products & Descriptions

Our apparel and accessories are generally made to order, with production beginning after purchase.

We make reasonable efforts to present product characteristics, sizes, materials, colours, and prices clearly and accurately.

Colours displayed on a screen may vary slightly depending on individual display settings. This does not affect your right to receive products that conform to their descriptions or your applicable legal warranties.

Orders & Confirmation

Before completing a purchase, you can review and correct your order information.

An order confirmation will be sent to the email address provided during checkout.

If a product becomes unavailable or an issue arises with an order, we will contact you and provide the remedies, including refunds, required by applicable law.

We will not arbitrarily change or cancel a completed purchase in a manner inconsistent with your legal rights.

Pricing, Payments & Taxes

Product prices are displayed in the currency indicated while shopping and at checkout.

Shipping is charged separately. Ocean Angel does not currently offer free shipping.

Applicable shipping charges, taxes, and the order total are presented before you confirm payment.

Any potential customs duties, brokerage fees, or other additional charges will be disclosed as required by law.

Payments are processed using the payment methods available at checkout.

Production, Shipping & Delivery

Our products are manufactured and shipped through specialized production and fulfillment partners.

Multiple items in one order may be shipped separately.

Delivery timelines are estimates unless a specific timeframe has been expressly promised. We will comply with applicable legal requirements concerning shipping deadlines, delays, notifications, and refunds.

For complete information, please refer to our Shipping & Delivery Policy.

Returns, Exchanges & Cancellations

Because our products are made to order, we generally do not offer voluntary returns or exchanges for changes of mind or incorrect size or colour selections.

Defective, damaged, incorrectly supplied, or undelivered items, as well as legally permitted cancellations, are handled according to our Return & Refund Policy and applicable consumer protection laws.

Nothing in these Terms limits your statutory rights.

Intellectual Property

The Ocean Angel name, branding, monogram, photographs, videos, written content, and original designs are protected, where applicable, by the intellectual property rights of their respective owners.

You may browse our website and share links to it. You may not reproduce or commercially use our creative materials without authorization or another right recognized by law.

Third-Party Services & Links

Certain website functions, including payment processing and delivery services, are provided through third-party service providers.

Our website may also contain links to external websites. Their respective terms may apply when you use those services.

Using these providers does not relieve Ocean Angel of its legal obligations to its customers.

Privacy & Personal Information

We handle personal information in accordance with our Privacy Policy.

Please review that policy for details concerning the collection, use, disclosure, and protection of personal information, as well as your rights.

Consumer Rights & Legal Warranties

We aim to provide a reliable website and products that match their descriptions.

Nothing in these Terms excludes or limits applicable legal warranties, remedies for products that do not conform to their descriptions, or other mandatory consumer protection rights.

Where permitted by law, Ocean Angel is not responsible for temporary website interruptions beyond our reasonable control. This provision does not exclude any liability that cannot legally be limited.

Applicable Law & Disputes

These Terms are subject to the laws applicable to each transaction, including Quebec law where it governs the purchase.

Nothing in these Terms deprives customers of mandatory consumer protections or legal remedies available in their jurisdiction.

If a concern arises, we encourage you to contact us so we can work toward an appropriate resolution.

Changes to These Terms

We may update these Terms to reflect changes to our business or applicable legal requirements.

The updated version and revision date will be made available on our website.

Changes will not retroactively remove rights arising from purchases already completed.

Contact Us

For questions concerning these Terms or an order, please contact:

Ocean Angel

Email: connect@myoceanangel.com

Website: www.myoceanangel.com

Additional business contact details required by law are provided on our Contact Information page.